Refund & Return Policy
Returns are processed on a case-by-case basis. To start a return, please contact us at info@nutridoorshop.com to determine its eligibility and terms. If your return is accepted, we’ll send you detailed instructions on how and where to send your package. Our team will carefully inspect the returned items, and upon approval, a refund may be issued to your original payment method.
Items sent back to us without first requesting a return may not be accepted.
You can always contact us for any return questions at info@nutridoorshop.com.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong product. This allows us to evaluate the issue promptly and make it right. Always include clear photos of the issue and retain your original order slip found inside your package.
Exceptions / Non-Returnable Items
Certain types of items cannot be returned, including:
- Perishable goods (e.g., food, flowers, or plants)
- Custom products (such as special orders or personalized items)
- Personal care goods (e.g., beauty or hygiene products)
- Hazardous materials, flammable liquids, or gases
Additionally, we do not accept returns for:
- Items on sale
- Gift cards
- Apparel items
- Digital products
Please contact us at info@nutridoorshop.com if you have questions or concerns about a specific item.
Please note that returns and refunds may take longer than usual as they go through additional verification steps. We appreciate your patience and understanding.
Exchanges
We do not process exchanges. If you ordered something by mistake, the quickest solution is to contact us to return the item you received. Once your return is accepted, you may place a new order for the correct product.
Refunds
We will notify you once we’ve received and inspected your return and let you know if the refund was approved or denied. If approved, your refund will be processed automatically to your original payment method.
Please note that it may take additional time for your bank or credit card company to post the refund to your account. We appreciate your patience as we work to ensure a smooth process.
ApolloBazaar LLC
Website: https://nutridoorshop.com
Email: info@nutridoorshop.com